Tenancy Management Advisor

Are you someone who enjoys a challenge and can work to a high standard?

We're looking for people with passion and curiosity. A resilient self-starter, you'll work flexibly and responsively. You will be based in Merseyside, working from our modern and stylish office, with the opportunity to work from home as well.

You'll be a people person, have great empathy and can supply fantastic customer service through problem solving and innovation in an exciting, fast paced environment.

You'll be a great communicator and develop relationships with teams across the organisation.

You'll be joining a vibrant, dynamic working culture and be a part of a unique network of like-minded colleagues. A typical day will involve supporting customers with tenancy enquiries and working with Housing Teams in problem solving.

Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.

Working with our customers really does change people's lives and if you want to make a difference Plus Dane is the place to be!

We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.

We are looking for applications for two full time roles, 35 hours per week.

You will need to be available for an assessment day on 6 June at our Atlantic Pavilion office Liverpool, to meet the team and learn more about the role.

What you'll get in return

We offer hybrid working which means working a 7-hour day between Monday - Friday in the office and from home.

You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme, generous shopping discounts and a competitive pension scheme..

From the moment you join you have 35 days holiday plus bank holidays, including the days between Christmas and New Year. This is part of our commitment to our peoples' wellbeing, which is recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team and colleagues, including wellbeing champions and mental health first aiders.

If you are excited by what you have read, we would love to hear from you!