Suffolk Prisons Relief Library and Information Advisor

Has an aspiration to deliver great customer service
Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relations with our customers, team and community
Is IT literate and competent in the use of: the internet, email, mobile devices and applications and who could also offer guidance to customers
Has the ability to work as an effective team member
Understands Suffolk Libraries services and what it delivers
Has sufficient emotional resilience to work in what can be a challenging but highly rewarding environment

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment and an interest in books and computers, we would like to hear from you.

The successful applicant will be required to undergo Prison security vetting checks before any appointment can be confirmed., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Suffolk Libraries is an independent and charitable society which runs Suffolk's public library service and prison libraries in several counties.

Our vision is to "transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs."