Project Administrator

This role could be a great development opportunity for someone with administrative experience looking for the next step in their career or seeking a new challenge in a role that can offer progression into other areas of the business. Due to the nature of the position, this role is office based Monday - Friday. Please note that this role is also open to someone wishing to work reduced daily hours., Tailored career development - focused on professional, personal and/or educational
We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities' employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you'd like to discuss accessibility, accommodations or adjustments during your application & selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.
A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren't seeking support from agency partners at this time - any unsolicited CV introductions won't be honoured, and we won't grant candidate ownerships on any introduction that you make for roles that haven't been briefed & released to you by our Talent Acquisition team.
We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we'll reach out to you should there be an opportunity.
Role and Responsibilities:

• Set up templates (reports / letters)


• Liaise with residents and surveyors to arrange appointments (corresponding via telephone, email, text and social media)


• Update reports in MS Word and Excel


• Provide excellent customer service to both clients and their residents


• Keep customer and team informed of progress and outcomes


• Support the team secretaries and administrative staff with ad-hoc day- to-day activities and tasks
  
  To apply for this role you must possess / be able to evidence:


• Intermediate / advanced MS Windows skills (especially Word and Excel)


• Experience of working in an administrative role


• Ability to work on a variety of tasks throughout the working day


Personal attributes:

• Excellent communication skills to support the team effectively and efficiently


• Confident dealing with sensitive issues


• Able to communicate sensitively and empathetically when speaking with callers


• Be assertive and able to ask questions


• Able to gather information from a number of identified sources


• Well organised and methodical
  
  Ridge is a built environment consultancy, helping our clients transform the quality and sustainability of the built environment. We are enabled by great people who are inspired and proud of what they do and respected for who they are.

Our people are the foundation of our success, and our greatest asset and what separate us, they drive our vision and embody our values. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, flexible, long-term career path. We challenge our people to be the best they can be and help them grow with the right development.
What's in it for you?
Our vision is to be ever progressive, expanding our expertise and nurturing our talent through Quality, Innovation & Growth, to achieve our strategic outcomes:

• Growth which fuels ideas and opportunity for all


• Purposeful and meaningful work


• Continual development and mentoring


• Empowerment, inclusivity and respect


• Happiness and enjoyment


• Openness, honesty and integrity


• Acting as one team
  
  Your reward is focused on your total wellbeing, with a package to support all aspects of life. In addition to your salary, you can expect:


• A healthy holiday balance of 25 days, plus bank holidays & the ability to buy / sell to suit you


• 3 days a year to give your time to others, volunteering for great causes


• An inclusive wellbeing offer:



• Financial - Life Assurance, Pension Scheme (3% Employee, 6% Employer), Income Protection, Salary Sacrifice Car Scheme, flexible choice of Critical Illness Insurance


• Physical - Free Private Medical Insurance, Doctor at Hand Private GP, Best Doctors, flexible choice of Dental Plan, Cycle to Work Scheme, GymFlex & Healthcare Cash Plan


• Mental - Mental Health First Aiders, Help@Hand by Unum


A flexible approach to hybrid working, to suit both you & your team