Part Time Reservations / reception

The Elms

Part Time Reservations / reception

£24440

The Elms, Acton Green, County of Herefordshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6cc493bffd874019b5db398fe0909e9a

Full Job Description

Hours will be 16 per week, 1 shift on a Saturday and 1 on the Sunday

The job will vary day to day between the reservations department and reception.

The front desk at The Elms is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.

As Receptionist you will be a first point of contact for our hotel guests. We are looking for someone who love to make guests smile every day and has high standards of service and great attention to detail.

As Reservationist your communication is key, as you will be required to answer incoming calls, book guests in to either bedrooms or restaurant, respond to emails, and maintain constant channels of communication with all departments in the hotel.

As well as working with a top-notch group of people in our beautiful country house, we offer a range of benefits for our team:

£11.75 per hour plus service charge

The chance to make use of the on-site award-winning facilities such as the spa and gym

A free meal during your shift

On-site complimentary car parking

Access to the Hospitality Action programme

Generous discounts for you and your family/friends on overnight stays here