Housekeeper

To undertake the cleaning of bedrooms, bathrooms, Coppa club, Events and public areas to a quality standard.

Guest:

• To clean hotel rooms quickly, neatly and efficiently and in line with the companies operating procedures


• To ensure that all bedrooms are cleaned on time


• To maintain a neat and clean carry box


• To ensure that you carry out your daily tasks in accordance with health and safety so that it does not impact the guest


• To maintain a friendly and approachable attitude towards guests


• To maintain a clean and professional appearance


• Report any maintenance issues that you find, or guests make you aware of to the supervisor on duty


• To clean Coppa club, events and to work to the set checklist


People:


• To work closely with your HOD and team as well as other departments


• To be polite at all times, reporting any complaints to your line manager


• To report any suspicious incidents, substances, objects or character immediately to the Duty Manager/Line manager


Business:


• To be polite at all times, reporting any complaints to the Housekeeping Manager


• To report any suspicious incidents, substances, objects or character immediately to the Duty Manager


• To act as a sales person, promoting the image of the hotel at all times


Corporate and Social Responsibilities:


• To be aware of and comply with the Hotel's Policy on Health and Safety at work and fire policy.


• To carry out all duties in a safe manner, having regards to the health, safety and welfare of all persons on the hotel premises


• To be aware of and comply with the Hotel's rules and regulations


• Personal hygiene to be of the highest standards


• To have a solid understanding of the fire panel/procedure and your duties in case of a fire