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Endorsement Scheme Account Manager

Which?

Endorsement Scheme Account Manager

£37000

Which?, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 23 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 38b385961537450ca25e4c1203947f47

Full Job Description

  • Lead on our external engagement with corporate clients whose products and services we review and be an advocate of Which?, how we test and benefits of our endorsement logo


  • Account manage licensees who are currently using the Which? Endorsement logo to ensure they are using the logo is the best way possible. And build a strong relationship with our clients.

  • Work to meet forecasted conversion, revenue and ARPU for allocated Research Areas., Account Managers: Engagement with external contacts should be used as an opportunity to bring wider insight into the organisation and to seek feedback from the corporate sector on our Endorsement Scheme. Follow the External engagement strategy, and where possible, personalise your engagement strategy based on your clients and Research areas to ensure positive impact and outcome.Internal Engagement: Maintain and develop our team's engagement with the key researchers to make sure you're aware of potential products/services to be reviewed, keep up to date with our latest testing/survey method and informed of any other potential changes. You must also keep them up to date with the insight you receive about businesses/the market. Promoting the work of the Endorsement Scheme internally - for example working with internal comms to update on teams achievements. Work closely with our External Affairs, Campaigns and other teams who are also responsible for external engagement for allocated Research

    • areas. Reporting & administration are also part of this role.

    About you
  • Demonstrates success by building and growing new accounts in top priority research areas which would contribute towards the targets

  • Consistently positive feedback from stakeholders

  • A passionate advocate of Which? brand and all its activities

  • Understands data and how to uncover the story in the detail

  • High level of engagement with internal contacts

  • Coordinate/collaborate with Researchers and other colleagues when required

  • Developing new relationships while maintaining the current relationships via continuous engagement

  • Regular, timely and accurate reporting to measure performance

  • All Endorsement Schemes systems and processes adhered to and all activities were delivered in a professional manner

  • Gather appropriate feedback and insight from corporate contacts to help develop the scheme

  • Up-to-date database of corporate contacts and engagement

    This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and 11% pension from the second year!


    • Salary £33,000 - £37,000 per annum,
  • 28 days holiday + all bank holidays

  • 35 hour working week

  • Hybrid way of working, with patterns agreed at team level, based on the requirements for the role

  • Award winning pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)

  • Annual Bonus

  • Private medical insurance and opportunity to participate in Vitality rewards programme - at 6 months

  • Free life assurance cover (worth at least 6 x your annual salary)

  • Free access to Which? member content

  • Free access to Which? money and legal helplines


    • The interview process for this role involves:-

  • + An interview on Google Meet (approximately 1 hour) consisting of values and experience-based competency questions.

    About Which?

    We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

    Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

    At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th.