Crisis Alternative Service Manager

Key Responsibilities To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations. To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies. To ensure safe working and risk management To ensure feedback is provided on risk mitigation through serious incident reports. To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators) To complete audits and high quality reports for senior internal and external stakeholders To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets To provide effective line management supervision to Team Managers and Support Workers To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in