Communications Officer

Bliss Head Office

Communications Officer

£30000

Bliss Head Office, North Southwark, Southwark

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 23 Apr | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 901714d233264da3bc4a050c7d1dd218

Full Job Description

  • At least two years' experience in a content, communications or media role

  • Outstanding copywriting, proofreading and sub-editing skills, the ability to draft compelling content, and an aptitude for storytelling

  • Understanding of the principles of brand development and management

  • Excellent written and verbal communications skills, with the ability to engage effectively with people from a range of different backgrounds, tailoring your style to their needs

  • Excellent organisational and prioritisation skills, a demonstrably methodical approach to work, and experience of project management

  • Excellent IT skills, with experience of or aptitude to learn about use of website CMS

  • Professional attitude and credibility among colleagues to advise and recommend based on expert knowledge

  • Displays initiative and is committed to professional development.

    Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time., The Communications Officer has responsibility for creating compelling content for digital, print and media communications, that accurately reflects the Bliss brand and tone of voice.


  • This is a varied and interesting role working with teams across Bliss, with a particular focus on putting storytelling at the heart of our communications., Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.

    We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.

    Why Work for Bliss

    If you work for Bliss, you'll be part of a passionate, hardworking team who are making a real difference to the lives of babies born premature or sick.

    Bliss has around 40 staff, most of whom are based in our lovely London Bridge office, with a small number of remote staff based in Scotland. All of our staff work flexibly, with everyone able to choose when to work their hours between 7am - 7pm Monday to Friday (working days are up to 8hrs long). This means we can provide lots of options for flexible working, such as annualised or compressed hours, as well as offering roles on a job-share basis.

    We really value in-person interactions, so hybrid working means staff work in the office for two days per week but can choose to work wherever they like for the rest of their hours. Staff are supported to work even more flexibly over the summer and are also able to choose two weeks per year when they work fully remotely, if they would like to.

    We are an equal opportunities employer and take pride in our inclusive work culture. We are committed to being inclusive in our recruitment practices and in our ways of working to ensure we recruit and retain a diverse workforce. Having a diverse workforce is important to us, to ensure we can best represent and serve all babies born premature or sick every year. We recognise that babies born into families already facing health inequalities may need more, or different, support in order to have the best chance of survival and quality of life so there is a particular focus in our strategy on driving for equity in neonatal care. We are determined to become even more inclusive and diverse in the future.

    Our staff truly embody our values of being supportive, trusted and ambitious. In 2023 we asked staff what makes Bliss unique to work for, and staff said: "the supportive culture, people care about their work and genuinely want to do their best" and "we seem to have a great skill in employing lovely ambitious people. I think it's rare to work somewhere with such a friendly and supportive culture where people genuinely care and go out of their way to collaborate and to support one another". 95% of staff said that Bliss was a good place to work and 95% said Bliss has an inclusive environment where all staff are welcomed, valued, and respected.

    Working at Bliss also means you'll leave work every day knowing that you make a difference. We take opportunities to share each other's successes, and we are totally focussed on understanding the needs of our beneficiaries and seeking to address them. We share our findings regularly with each other, so that we all feel connected to the cause and see the direct impact we are having.

    Working for a relatively small charity, you will get a real chance to shape the agenda and be able to take ownership of a project or task. We can also provide lots of opportunity to work with different teams and on project and working groups, so you'll never be bored!, Bliss is committed to recruiting employees who reflect the diverse community we serve.

    We know that in order to recruit the most talented people, we need to access a wide pool of talent, and this means being as inclusive as possible in how we recruit, support and retain our staff.

    Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

    We understand that we all have different priorities at home and we aim to offer a mix of financial and non-financial benefits. Our 'better than statutory' benefits include:
  • 34 days paid holiday (pro rata for part-time employees) including bank holidays which can be taken whenever desired [26 days of holiday plus 8 days of bank holiday]

  • Additional one-off week holiday granted as a 5 years' service award

  • Generous contributory pension scheme

  • Interest-free, tax-efficient season ticket and cycle loans

  • Enhanced company sick pay

  • Enhanced family leave pay (after minimum service)

  • Neonatal leave and pay

  • Paid time off for volunteering

  • Paid Emergency and Dependents leave.


  • We have a relaxed work-life and dress code, offer free access to an employee assistance programme and ensure a genuine focus on ongoing learning and development for all staff, with dedicated L&D time and paid leave for personal L&D activities. Our staff are friendly and kind, and enjoy social activities together in and outside of working hours.

    We are proud to be a London Living Wage employer, and have signed up to the Show the Salary pledge.